The context
Red INTELFON is a regional telecommunications operator with active operations in El Salvador and Guatemala. Our relationship with them has been built over time, with multiple projects moving from design to production.
Two fronts of work
1. Custom internal platforms
We design and develop systems specific to their operation: internal portals, modules connected to their core systems, and tools the Red INTELFON team needs to work without friction.
2. Customer conversation automation
We deploy intelligent agents across their support channels, resolving recurring end-customer queries in the telecom sector — a vertical with its own operational and regulatory requirements.
What makes this relationship different
- Telecom context baked into every project.
- Continuous iteration — support, evolution and new modules as business needs emerge.
- Active, long-term client with a shared roadmap.